Since 2001, we’ve partnered with properties across North America to deliver high-quality digital photos in a snap—no long waits, no stress, just pure holiday joy. Whether it’s a planned visit or a spur-of-the-moment stop for your guests, our seamless system captures heartwarming memories families will cherish for years.
Make Holiday Memories
That Last a Lifetime!
A Festive and Magical Santa Experience for Your Guests
Bring the magic of the holidays to life with our festive, hassle-free Santa Photography experience!
Easy & Stress-Free Santa Visits with Online Booking
Our intuitive online booking system features a colour-coded calendar, making it easy for guests to reserve and pay for their Santa experience.
Whether through our landing page or an embedded booking widget on your property’s website, visitors can quickly view and select available time slots for their preferred date.
Ready to Elevate Your Santa Experience?
We offer multiple visit types and time-slot options to suit all holiday traditions:
Photos with Santa – Classic, heartwarming family photos where the whole family gets excited for their visit with Santa!
Visit with Santa – A non-photo option for those who just want to share their holiday wishes with the Jolly one!
Paws & Claus – Beloved pets and their families get to take photos with Santa to start the season off right.
Sensitive Santa – A quiet, sensory-friendly visit outside of traditional mall hours.
Paws & Claus: Santa Photos for Pets
Because pets are family too! Our Paws & Claus sessions allow furry companions to join in the festive fun:
- Special pet-friendly Santa suit for safety and comfort.
- Clear pet policy guidelines in the booking confirmation.
- Dedicated time slots to ensure a calm, joyful experience.
- Family participation encouraged!
Sensitive Santa: Without the Chaos and Bustle!
We know that some children need a little quieter and a little less chaotic environment to be comfortable sitting with Santa. These time slots are typically hosted outside the standard mall hours with limited lights and sounds for guests that have sensory or other special needs.
Why Choose Us?
Let’s create a season full of smiles, memories, and holiday magic together! Enhance your Santa experience and contact us today to get started.
Over 20 years of Santa Experience
Trusted by shopping centers and holiday events across North America.
Seamless Technology
Cutting-edge photo systems for an effortless guest journey.
Magical, guest-first experiences
Where joy, tradition, and wonder come to life!
Enterprise Level Festive Spirit
Our packages are customizable and scalable! Custom build your own package to allow for enterprise level solutions. Ensure each of your properties and events have the same caliber of Christmas joy throughout the season!
Instant Digital Downloads – No More Waiting!
Guests can enjoy their holiday photos almost instantly, thanks to our secure and proprietary digital download platform:
- Access to images typically less than 5 minutes!
- Unlimited downloads are available until February 28.
- Crystal-clear, high-resolution files—perfect for printing and sharing!
- Seamless multi-device access on phones, tablets, and computers.
- Visit MySantaPhotos.com & PhotosAvecPereNoel.com to download
Authentic, Professional Santa Performers
The heart of the experience is Santa himself, and we take pride in delivering the best:
- Our Santas are professionally trained, and many attend Santa Schools annually.
- They are members of the Regional Municipality of the North Pole, a Canadian Santa training organization.
- They represent Canada at International Santa events like the Santa Games in Finland.
- Annual background checks ensure safety and professionalism.
- We prioritize naturally bearded Santas for an authentic look.
- Our Santas maintain a balanced work schedule to stay cheerful and energetic all season long.
A Festive, Polished Santa Set
Every detail of our Santa set is carefully curated to create an enchanting holiday environment for our Traditional package (and an optional add-on for other packages):
- Professional uniforms for all staff—ensuring a sleek, festive appearance.
- No distractions! Only the manager carries a phone for necessary communication.
- Reliable contact access to set managers, area managers, and head office support.
What’s Included In Your Packages?
How’s Your Top Tier Customer Service?
Customer service is always at the forefront of our minds and in our business practice. We ensure that all our staff are properly trained to make the Santa experience festive and smooth. Depending on which model and options you choose, the services you receive could include:
- Set Managers – The first point of contact, handling guest interactions and ensuring smooth daily operations.
- Regional Managers – Coordinating special requests, VIP visits, and unique guest needs.
- Head Office Support – Managing media inquiries, high-level issues, and specialized service requests.
How Reliable Is Your Customer Service?
We ensure every moment is picture-perfect by providing top-notch support:
- On-site backup equipment to prevent delays.
- Toll-free support line for immediate assistance.
- Comprehensive help desk atmysantaphotos.com.
- Live support from 9 AM – 9 PM daily in all time zones.
- Cloud-based hosting with Amazon Web Services for fast and reliable image access with servers located in Canada.
Can We Get Comprehensive Sales & Client Insights?
Since all bookings are managed online, we can provide customized sales reports in PDF and Excel formats. Plus, with guest approval, you gain access to valuable customer insights, including:
- Names and addresses to understand your visitor base.
- Email and phone numbers for future engagement.
- Targeted marketing opportunities to enhance guest retention.
What Are Your Booking Packages & Inclusions?
Each guest booking includes:
- High-resolution digital downloads—fully uncropped and printable in any size.
- Online photo storage until February 28 with easy access across devices.
- Optional reposting service for images after the deadline.
What Are Your Set & Service Requirements?
To guarantee a magical and seamless season, for full-service and traditional model packages, we request:
- Set layout details for power, chair, and cabinetry placement.
- Five days of pre-opening access for setup and testing.
- A dedicated electrical circuit (or heavy-duty extension cord) for cameras and lighting.
- Private Santa changing area with a mirror and a restroom.
- A staff lunchroom with secure lockable storage for personal belongings.
- On-set fans to keep Santa comfortable.
- Property website access to post job listings.
- Contract completion by June 15 to allow time for hiring and training.
What Is Your Self-Service Model?
Looking for a fully customizable approach? Our Self-Service Model gives you total control over pricing, staffing, and scheduling, while we provide the hardware, training (optional add-on), and support!
- Use your own staff and Santa, or let us assist in hiring.
- Option for online booking or walk-up service – whichever works best.
- Maintain 100% revenue control while we handle the tech and support.
- Keep all photos watermark-free and available for guests through to February 28.
- Guests visit the website to download their photos with Santa.
- MySantaPhotos.com for English guests.
- PhotosAvecPereNoel.com for French guests.
This model maximizes flexibility while keeping the holiday magic alive!
What About Staff Training and Support?
Our staff training and support is included in full service and traditional model packages. You can choose to add-on this impressive training for your self-service or hybrid packages.
- All equipment arrives in a single rolling case by early November.
- Comprehensive training for site supervisors, who then train photography staff.
- Online training videos are available anytime.
- Live toll-free support for troubleshooting during operating hours.
- Seamless season-end return process—just pack and ship back!
What Are Your Pricing Models?
Our pricing is tailored to your unique holiday setup. Choose from:
- Setup, Training & Transmission – Full staff training, cloud uploads, and image storage.
- Photo Equipment – Use our professional gear or your own.
- Staff Hiring & Training – We help recruit, train, and uniform your team.
- Santa Sourcing – Keep your traditional Santa, or let us find a perfect match.
- Internet Connection – Use existing Wi-Fi or opt for our secure cellular service.
- Booking Platform – Online reservations and payment integration with Square.
- Access Code Fee – Pay per photo code used, with 8 images per code included.